Conjure Up Some Virtual Magic
used with permission from
Microsoft Small Business Center
Ways Internet Explorer 8 Helps You Get More Done
by S. E. Slack - used
with permission from
Microsoft At Work
I use Microsoft Internet Explorer all day long, every day.
Iíve arranged all the settings just how I like them, and
once Iíve done that I don't like to change. I'm the kind of
girl who just wants technology to work when I need it; I'm
not into installing all the latest gadgets and upgrades so I
can one-up my friends. So whenever I hear there is a new
version of Internet Explorer, my first reaction is, "I don't
Then I hear
about some cool new feature in the newest version and
curiosity gets the better of me. I give the new version a
try and Iím always impressed by how things just keep getting
better. Each version of Internet Explorer seems to be
faster, safer, and easier to use than the last. And itís
free. You can always download and install the latest version
of Internet Explorer for free from the Microsoft Download
Here are some
recently added features that'll make your browsing
experience more productive.
without navigating to other Web sites using Accelerators
I find that Iím often copying and pasting information from
one Web page to another when I browse the Webóif I want to
map an address, find a definition, translate a word, or
e-mail content to a friend, for example. It works, but itís
time-consuming and awkward. But, you know what?
Business Continuity Tip
ahead for evacuation.
located in disaster prone areas (such as hurricane,
tornado, ice storm and earthquake zones) should develop
an evacuation plan directing employees to a safe and
pre-established area, and then recover business
operations in the same location. You will have employees
on-hand to begin working again, rather than spending
days or weeks trying to locate them.
information on creating your evacuation plan, visit
of the Month
I like to see a man proud of the place
in which he lives. I like to see a man live
so that his place will be proud of him.
you remember wondering as a kid how a magician could put one
scarf in a hat and then pull out ten? And wishing you could
do the same, maybe with a candy bar instead of a scarf?
Well, magic might seem in short supply these days, but
thanks to virtualization, your childhood wish just might be
disclosure: Virtualization won't work on candy bars. But it
can turn one server into many, and since servers cost a heck
of a lot more than Snickers, that's a pretty neat trick.
servers sitting in the backroom. Without virtualization,
each of these physical boxes is functioning as a dedicated
server, meaning it is dedicated to running a particular set
of applications and "client devices" (that's IT-speak for
PCs and peripherals, like printers, fax machines, and
scanners). With virtualization software, one physical server
can become multiple "virtual" servers, each capable of
independently handling its own set of applications, devices,
You may be
wondering, how is this possible? More likely, however, you
are asking yourself, what's in it for me? Here's what:
Virtualization can help save a small business a pile of
Wireless Networking: The
Networking: Getting Started
Wireless networking is an essential productivity tool for
today's mobile workforce. With wireless networking, you and
your employees can stay connected to your company's
information resources virtually anytime, anywhere.
Ready to get
started with wireless networking? Begin by familiarizing
yourself with the basics and benefits of having a wireless
Next, consider the
1. Make Sure
Your PCs Are Wireless
Most laptops today have built-in wireless networking
connections. If yours doesn't, you'll need to install a
wireless network adapter card, which is typically
inexpensive and easy to use.
2. Get a Router
Capable of Wireless Networking
Many network routers today act as wireless networking access
points. They let you connect multiple computers to a single
wireless network. And they connect your network to the
Internet. You can extend
wireless networking throughout your office, store, or campus
by placing additional wireless access points in various
locations. The additional access points extend the wireless
signal's range and strength over a wider geographical area,
so that it's available in more places, such as conference
7 Ways To Defuse Angry
by Jeff Wuorio
reprinted with permission from the
Microsoft Small Business Center
It's the nightmare
that every businessperson experiences: a shouting match with
a customer or client.
frustration over something gone wrong, the client or
customer flies into an uncontrollable rage. Complaints
crescendo into shouts, accusations fly and, sad to say, an
occasional profanity slices what little silence remains.
small-business person needs a bucket of water to douse these
sorts of fires, it's hard to know where to reach amid the
flames. Here are seven at-the-ready responses that may help
tame even the most unpleasant situation:
1. "Let's go
over what's happened."
This simple phrase covers several powerful areas. For one
thing, by asking your client to recount the wrong, you're
forcing him to think, not just vent. That unto itself can
smooth things considerably. On top of that, you're letting
the other person know that you're genuinely interested in
his or her version of what happened. Lastly, it deals you
some time to listen and, hopefully, devise a solution to the
problem at hand.
2. "Let's get
together to talk about this."
If a client is screeching at you over the phone, suggest
that you meet face to face to iron out what's wrong. Again,
that can inject some much-needed cooling down time into the
situation. And, no matter if your customer is a
quick-to-back-off bully or simply conscious of behaving more
civilly face to face, chances are good that your
conversation will be far more controlled and productive when
you actually get together.
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